Effective Date: [1 June 2025]
At WishToGo Holidays Pvt. Ltd., we are committed to safeguarding your privacy and protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, store, and disclose your data when you interact with our website, services, and travel offerings.
1. Information We Collect
We collect the following types of personal and non-personal data:
➤ Personal Information:
- Name, contact number, email address, and postal address
- Passport details, visa documents, ID proof
- Travel preferences and interests
- Payment details (through secure third-party gateways)
➤ Technical & Usage Data:
- IP address, device type, browser type
- Pages visited, time spent on the site, clickstream data
- Location data (if permitted by your browser or device)
2. How We Use Your Information
We use your data to:
- Process bookings and payments
- Share itineraries, confirmations, and travel updates
- Personalize your user experience and recommend relevant packages
- Communicate promotional offers, newsletters, or updates (you can opt out anytime)
- Improve website performance and service quality
- Comply with legal obligations
3. Sharing Your Information
We do not sell your personal information.
We may share data with:
- Airlines, hotels, visa agents, and travel service partners to fulfill bookings
- Payment gateways for secure transaction processing
- CRM and marketing platforms (like email or SMS service providers)
- Legal authorities, if required by law or court order
4. Cookies & Tracking
We use cookies and similar technologies to enhance your browsing experience. These help us:
- Understand how you interact with our website
- Save your preferences for future visits
- Provide relevant ads via platforms like Google & Meta
You may choose to disable cookies in your browser settings, though this may affect some website functionality.
5. Data Retention
We retain your personal data only for as long as necessary to:
- Fulfill the purpose for which it was collected
- Comply with legal, regulatory, or accounting obligations
- Improve future services or handle complaints (if any)
6. Security Measures
Your privacy is important to us. We:
- Use SSL encryption on our site
- Partner with secure third-party vendors for payments and storage
- Regularly monitor and update our systems for vulnerabilities
However, no system is 100% secure, and we cannot guarantee absolute protection.
7. Your Rights
You may:
- Request access to your stored personal data
- Ask us to correct, update, or delete your information
- Withdraw consent for marketing communication at any time
- Request that your data be exported or erased (subject to legal limits)
For any such requests, email us at: privacy@wishtogo.in
8. Children’s Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal data from children. If we become aware of such data, we delete it promptly.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices or content. We recommend reviewing their policies before sharing any personal data.
10. Updates to This Policy
We may revise this Privacy Policy from time to time. All updates will be posted on this page with the revised effective date. Continued use of our services after changes implies your acceptance.
Contact Us
If you have any questions about this Privacy Policy or our practices:
WishToGo Holidays Pvt. Ltd.
📧 Email: privacy@wishtogo.in
📞 Phone: +91-8898365353
🌐 Website: https://wishtogo.in